This month, we're addressing customer questions with behind-the-scenes insights, best tips, and (hopefully) thorough & interesting answers! Submit your own questions here >
Colleen sent in this message:
Hi, love the items and have purchased several.
Question: last week I had put a classic throw in my cart and then shopped for another and placed in my cart as well and when I went to complete the purchase, they were marked as sold and unavailable.
How does this work? Was extremely disappointed!
I completely understand — what a disappointment!
Herein is the glory AND the challenge of having unique, one-of-a-kind (OOAK) items... There is the fun of the hunt & the joy of finding a blanket you love, knowing that it is only yours in the entire world! But, if you miss one that you adore — that's it, it's gone.
For better or worse, this is the model that we have & we're sticking with it!
I've written a lot about shopping slow, considering what you really want, taking your time, and not being manipulated by scarcity marketing tactics. In the case of our kantha blankets, it's not a tactic, it's simply a reality: if you really want one of our throws, you have to act fast.
A blanket on the site is available to anyone until the purchase is complete; being in a cart does not reserve an item or guarantee anything. To imagine this in person — another shopper grabbing something out of your basket and running to the checkout while you’re still browsing — is very offensive! But, online, it is simply the only option.
The latin proverb from Virgil's Aenid says, audentis Fortuna iuvat (“Fortune favors the bold”)… Well, in online shopping: a completed, successful order favors the one who checks-out swiftly!
(a couple of blankets that would have been snapped up quickly)
The good news is: there are lots of great blankets!
It’s disappointing to feel like a blanket you loved has slipped through your fingers; but, keep in mind that you are choosing from an available pool — if you hadn’t spotted that one, would you even know what you’re “missing”, or would you choose the best of what is available?
I try to remove the "Sold" blankets at regular intervals, but sometimes it's tricky, as I don't want to interfere much with the site while many people are using it. But, don't be too detracted by the ones that are gone... there are always more blankets!
In the coming months — our busiest time of year — we will be releasing hundreds of new kantha throws, minis, large throws, silk blends, and other kantha items. The most exciting, perfect, new blanket may be yet to come!
This dignify post draws from Derek Thompson's October 7th article in The Atlantic.
Thompson's article explains the practical challenges in 2021 for consumers as well as for retailers.
Here's how some of these points relate to dignify right now and in the coming months:
Mystery novels have often appealed to people with jobs that are never fully resolved (doctors, pastors, social workers). In this cultural era of many-problems-few-resolutions, reading a good mystery can be a refreshing break.
Our 12-year old daughter is the most avid, prolific reader I know! We teamed up to create a list of mysteries for all ages of independent readers. The recos below are listed with increasing age levels in mind, but no specific age parameters (as a mature, well-read, near-teen, she has read up to Agatha Christie on this list).
Our 11-year old computer is showing creaky signs of age, just about ready to go to sleep (and never wake up). But, we feel that it has served us well. When I compare it to other expenses over the years, the laptop is — at about a $100/year investment — one of our best value-for-dollar belongings.
When shopping for items like this, how do we choose well? How do we discern what brand/style/variety is built to last? Or, how do we determine even if “built to last” is relevant to the purchase?