FAQ

Shipping is $6 for orders totalling less than $70, $10 for orders totalling more than $70.

We ship one to three times per week out of Montana via USPS and FedEx Ground. The particular method we use is determined by your purchase & location, & how we can get the best rate. Shipping costs are a significant expense for small businesses.

Most packages will be delivered within ~a week of ordering. Priority shipping is an option for $15, and these parcels will be prioritized in fulfillment and shipped for speed.  

Small items in Canada are shipped without tracking for $6 (CAD). (One pillow cover, one table runner, one swaddle, six tree ornaments, or one stocking.)

Shipping is $15 (CAD) for all other orders to Ontario, Quebec & Maritime provinces, and Northern territories.

In BC, Alberta, Saskatchewan, & Manitoba, shipping for one mini or two stockings is $10 (CAD); shipping for all other blankets (or multiple items) is $15 (CAD).

We ship one to three times per week out of Alberta via Canada Post and FedEx Ground. The particular method we use is determined by your purchase & location, & how we can get the best rate. Shipping costs are a significant expense for small businesses.

There will be no duty or customs fees, because we ship domestically. GST and HST are charged based on the delivery destination (eg. 5% in Alberta; 13% in Ontario).

We have shipped around the world and have never lost a package! Typical timeline is 4-6 weeks to Australia, UK. Some more remote destinations can be as long as 3 months.

If we have previously shipped to your location, it will be an option upon checkout. If you don't see any shipping options & are unable to process the order, contact us for a shipping quote. 

Re: DUTY
Please be aware that this purchase may be considered as an import in your country, subject to taxes, import fees, or duty. For instance, European deliveries are all subject to VAT and, potentially, customs clearance (an additional expense to your postal service).

These amounts are not included in the price you pay to dignify and you will have to pay them to the postal company, or directly to the customs if you clear the goods yourself. Unfortunately, I don't have accurate details and cannot assuredly predict those exact costs. Please consult your local tax and postal regulations.

Similar import costs may apply to all international destinations (outside USA & Canada).

Prices are in varying currencies, depending on your location. $USD is the default, but if you are in Canada, you can shop & check out in $CAD.

Don't love your blanket? Too bad, but: it happens! No worries.

You can return your purchase anytime within three months of receiving it. We will refund everything but the original shipping, and you are responsible for returning the item domestically (in the USA if you are in the USA, or in Canada if you are in Canada).

Please contact us first about any return, and we will provide further instructions.

[Note: If you have a cat or dog, I will know it as soon as I open your return! There may be an additional $5 cleaning fee (held from your refund) for pet hair.]

Yes! Each blanket includes a postcard-sized card that tells both the story of the blanket (context in Bangladesh, how they are made, etc.) as well as washing instructions.

One of these is tucked inside every blanket, within the wrapping (even if you have ordered multiple blankets). We may include another little card about dignify within your parcel, but each specific item will have a card with the blanket story & details, for your gift recipient to read & keep.

Yes! We are happy to handwrite a note to include in your parcel, if you are delivering straight to your gift recipient.

Just write your gift message in the box marked "Order Notes or Gift Message" on your Cart page (or slide out mini cart); this is before the Checkout page (where you enter your address etc.)

No problem!

We do not include any invoice/receipt/packing slip of any kind in our packages within the USA or Canada.

Not exactly. We wrap our classic throws & mini blankets in tissue; nice enough to send directly to any gift recipient.

Large throws and bedding are a bit more unwieldy and are trickier to wrap!

Additional gift wrap is not an option, but if you would like to include a message or greeting, we are happy to help. Just write your gift message in the box marked "Order Notes or Gift Message" on your Cart page before checkout.

It can be tough to choose a one-of-a-kind blanket for someone else!

We offer digital gift cards in the denominations of our different blankets, including the shipping.

When you order a gift card, it is you (the purchaser) who will receive the digital gift card by email. Then, you can pass it along to your gift recipient with a note of your own. We cannot send gift cards directly to recipients.

Cotton kantha quilts are 100% machine washable. You will not warp or damage the cloth of our cotton blankets by washing or drying it in a machine.

We recommend a cold, gentle cycle, and hang drying or gentle tumble in a dryer.

For silk blend quilts, we recommend spot cleaning, hand washing, or dry cleaning.

We try our best to photograph the blankets for accuracy & attractiveness. Colors vary by monitor and screen, so we wouldn’t recommend buying to match a very specific shade (though we do have a Pantone book and can reference a match!) 

Most people find that the colors are even more vibrant and beautiful when they receive them. The proportion of blankets we have had returned or exchanged because of color disappointment is around 0.002%.

We have been told that the kantha quilts are a perfect, versatile warmth: not too heavy in the summer, great to wrap around your body, fold on your lap (for double thickness & more warmth), or cover from shoulders to toes. They are perfect for travel, as they pack fairly small and are lightweight, but warm and cozy on an airplane or a long road-trip. 

Because the cotton sari cloth is repurposed, the kantha quilts are very soft. Imagine a lightweight, muslin fabric, scarf, or swaddle cloth; our blankets are six layers of that soft, thin cloth stitched together. 

Our simplicity throws have a heavier weight & thickness than the standard kantha: about 1.6x as heavy. Masterpiece quilts vary, some as heavy as a weighted blanket, some thinner like a sheet in the tradition of kantha. (See notes on each individual blanket.)

The women who make our blankets are survivors of exploitation, now employed in a skilled, sustainable job in a wholehearted environment of respect, love, & dignity.

They are employed by our production partner, Basha Boutique. In Bangla, ‘basha’ means house. ‘Asha’ means hope. Through dignified work, Basha is building a house of hope in Bangladesh. Women gain job skills, but so much more: they are accepted, valued, and empowered with confidence to contribute to their family, community, & nation.

Read all about Basha & the women who make our blankets here >.

Our production partner, Basha, is committed to fair trade principles — for Basha’s own excellence in business practices, but also to support the movement towards better global commerce. 100% of dignify’s kantha blankets are made by Basha artisans.

Basha belongs to ECOTA Fair Trade forum — a networking and coordinating body of Small & Medium Fair Trade Enterprises in Bangladesh. Basha promotes ethical trade and exceeds World Fair Trade Organization’s Fair Trade Principles, and you can read them all on our All About Our Blankets page.

We have priced our blankets fairly based on the recommended retail price from our production partner, Basha.

Inexpensive kantha blankets are available in Etsy shops, big online retailers, and elsewhere. Our only comment is that it is not sustainable for a business to sell handcrafts of this intricacy & labor, fairly traded, at low prices. Either the quality is lower, the wages paid for the work are below a living standard, or the business is not going to be profitable beyond a short time.

We have been selling blankets for 10 years and have provided hundreds of thousands of hours of fair, dignified work. We're in the long game!

Here are some reasons why thousands of customers have felt great about their dignify blanket purchase:

• excellent quality of kantha throw: perfect stitching standards; tidy, finished edges; and quality-controlled cloth
  
• a transparent supply chain and a wholistic, healthy workplace for artisans
• a redemptive story behind the blanket that resounds with women here who have experienced their own hardships, challenges, resiliencies, & joys
• the blanket is symbolic; more than just a possession
• the blanket itself is practical, functional, & beloved (sometimes fought over!)
• a one-of-a-kind item, it feels special to find that perfect one for you
• human being customer service
• an easy, appreciated, go-to gift