FAQ | dignify

FAQ


  • FAQ Products

    • What size are the kantha blankets?

    All of the kantha blankets are made from reclaimed saris, so the sizing is determined by the size of the original sari:

    • Throw blankets are made from half the size of a sari: approx. 3.3ft x 6.6ft (1m x 2m). 
    • Spreads are made from one full sari on each side: approx. 6.6 ft x 6.6 ft (2m x 2m). They are about the same as a full/double bedding size. This photo illustrates the size of a spread on a queen-sized bed:
    • True Queen & King Sized Bedspreads can be custom ordered. Contact us for more info!

    • What does "kantha" mean?

    Read all about "What is Kantha?" here.  

    Who made these products?

    Many of our items come with a tag that is handwritten or hand-stitched with the artisan's name. BASHA items, including our blankets and metalsmithed jewellery, are crafted by a team of women who were previously trafficked into or otherwise engaged in formal or floating sex work (or at risk), then participated in one year of a training program before being employed in their craft.  

  • How do the blankets need to be washed?

    To maximize the life of your blanket, for cotton items we recommend machine washing on a cold, gentle cycle, then hang drying or tumbling on low. For silk blend throws, dry clean is recommended, though in most cases a spot clean or handwash would be fine, too.


  • FAQ SHIPPING

    What will it cost me to ship my items?

    In Canada & the USA, Shipping Rates are: 

    Total Purchase Shipping Rate
    $1 - $60 $6
    $61+  $10

    We ship in Canada by Canada Post and it takes typically 2-7 business days to arrive. We ship in the USA by USPS and it takes typically 3-7 business days to arrive.

    Because of our shipping offices in both Canada & USA, you never have to worry about paying import fees or duty!

    • Do you ship internationally?

    We have shipped to other international destinations and are currently working on the best, economical methods for shipping. 

    For UK, EU, & Australian destinations, 2-3 week tracked shipping is available at the following rates:

    Total Purchase Shipping Rate
    Less than $150 $25
    Over $150 $50

    For other international destinations, prices vary based on the size of your order & the desired speed of delivery; please contact us for estimated shipping rates.


  • FAQ BILLING

    • How can I pay for my items?

    We accept VISA, MasterCard, and American Express credit cards. We also accept Paypal payments.

    • What kind of money are we talking about here?

    Prices are listed in $USD



  • FAQ Returns & Exchanges

    • Returns & Exchanges Policy

    If you receive something from dignify and you don't love it, you can return it for a refund (less the shipping) if you contact us within 5 days of receipt. You will be responsible for returning the item to us domestically in Calgary, AB (if you are in Canada) or Sweet Grass, MT (in USA).

    Please keep in mind that many of our items are made of reclaimed or repurposed items. The materials that are used have been controlled for quality, but please expect variations and imperfections. If this is a concern, please contact us with any further questions about specific items before buying. We're happy to provide additional inspections or answer questions over the phone or via email.



  • Contact Us

    For any questions at all, please contact us on our contact pagedirectly by email or by phone at 1-855-976-1110. 

    As a small, family business operated around three young children, email is definitely the most prompt and simple way to communicate with dignify. Thanks!